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Having a connection

Having a fast internet connection is great until you don’t. Having a single source for TV, Internet and phone is great until it breaks. Being in Arizona and having Cox, when it works, is great. Unfortunately the heat is kicking the ass out of the equipment that Cox uses to get the signal to my house. Sometime I have TV and phone,  sometime I have internet and TV, sometime I have phone and internet, sometime I have nothing.

The heat over about 103 causes my connections to break down. Which of course sucks. Now that it is raining and the temperature is around 80, it is working fine.

Calling for service when your phone is down presents challenges. Having a mobile phone line is sort a hidden tax you have to pay when Cox falls down on the job. Recently calling Cox has a new voice answering system, where you speak your problem, and it provides a canned response like “we have technicians working on the problem”.

I hope the money that they think they are saving goes to upgrade the equipment to something that can handle the heat.

1 comment to Having a connection

  • I wish I had cable. I’m 4 miles from town (by road, 2 miles as the crow flies) and all the wires stop at the city limits. Funny part is that the street is named “Cemetery”.

    103? I’m in central Texas and seeing 106 on the shade side of the house.

    paul